Terms & Conditions

1. This fare is subject to availability at the time of booking and is not guaranteed until the PNR is issued.
2. Names will be updated on D-1 till 20:00 hrs.
3. Group tickets are 100% non-refundable, non-changeable, and non-cancellable.
4. The charged fare is mutually agreed upon between the ‘BUYER & SELLER’; any issues related to fares thereafter will not be entertained.
5. All guests, including children and infants, must present valid identification at check-in.
6. My Holiday Moods is not responsible for any flight delay/cancellation from the airline’s end. Kindly contact the airline at least 24 hours before to reconfirm your flight details, providing the reference of the Airline PNR Number.
7. For any schedule change, flight cancellation, and terminal-related issues, contact the airline directly.
8. Name changes are not permitted for any flights.
9. A service fee of ₹250 per passenger is applicable as a service charge for any cancellation, refund, rescheduling, or any other additional service requests.
10. Any corrections to this booking must be made within one 15 minutes. After 15 minutes, a service charge of ₹250 per passenger will apply.
11. Important:On the day of departure, no updates will be shared regarding flight cancellations or timing changes from us. Travel Agent must directly check with the airlines and update their passengers before departure.

Refund Terms & Conditions

1. The refund amount will be credited only in the agency wallet in case of IROP/Cancellation/Rejected Booking.
2. In the event of airline cancellation (e.g., due to natural calamity, COVID, or airline shutdown like Go First), My Holiday Moods commit to refunding the amount equivalent to My Holiday Moods direct purchase price from the airline/vendor, which may be lesser than the agency buying price.
3. Please inform your guests about this policy and avoid issuing refunds until My Holiday Moods confirm receipt from the airline. The refund process may take extended period of time. My Holiday Moodsshall process the refund only when My Holiday Moods receive the refund directly in My Holiday Moods bank account.
4. In the unfortunate event of the airline denying a refund, declaring bankruptcy, or any other circumstances, there may be no refund for affected bookings.
5. My Holiday Moods is not liable to pay any refund if the airline denies a refund under any